This place suits me perfectly, offering wi-fi, 24-hour reception, and a great bar/lounge area. The staff once helped me find a lost item, which I appreciate. I highly recommend staying here.

great spot for a quick stopover

Comfortable bed, clean room. my spacious room offered a cozy atmosphere for a good night's sleep and included great amenities like free Wi-Fi and a fitness center for convenience.

It was just a well-suited match for a weekend respite in Suffern with fantastic value for money. The bed was comfortable and I loved the pillows. Make sure to check the breakfast prices beforehand if you're expecting a complimentary meal.

I loved the spacious lobby, beautifully decorated with comfy seating areas and a lovely Koi fish pool, perfect for relaxation. The staff were incredibly attentive, making my stay enjoyable and comfortable, especially for seniors like myself.

More accessible seating in dining areas would help.

I had an amazing stay! The breakfast buffet was truly a highlight, especially the chef making custom omelets. I was lucky enough to enjoy the peaceful atmosphere despite a wedding happening nearby. Room was spotless, really exceeded expectations!

The spacious room had a cool atrium view and relaxing amenities. The garden area was perfect for unwinding after a long day.

After shopping at Woodbury Commons, we enjoyed chilling by the pool and eating at the Koi Lounge. The staff was super friendly and made sure we were always taken care of. The conference space was perfect for our needs. Totally recommend the desserts – they were a hit!

One downside was the small counter space in the bathroom. It was clean, but just not enough room for our stuff.

The Queen Room with Two Queen Beds was cozy and super clean. The furniture felt fresh and not worn out, which was great. Everything was just enough for a comfortable stay. I particularly liked that it had plenty of space to move around. The pillows were decent, though a bit softer than I'd prefer. Overall, no major complaints!

The stay was quite enjoyable overall. The queen room with two queen beds was spacious and comfortable, providing a perfect retreat after a full day of exploring. The staff went above and beyond, especially during breakfast where the offerings were delicious. The complimentary business center with a printer was a real bonus while I was on a short trip for work.

my stay at crowne plaza was overall pleasant. the queen room with two queen beds was super comfortable, and the spacious bathroom was a nice touch. i really appreciated the business center and the free printer. the front desk staff were helpful, and having access to fitness facilities kept me energized during my two-night stay.

the breakfast situation could have been better.

The hotel had clean rooms and a nice atmosphere overall, but there were some frustrating moments with customer service, like misinformation about charges at check-in and issues finding amenities. They had a good breakfast and friendly staff, but better communication would be appreciated.

comfort and convenience, but not ideal for breakfast

Check-in was seamless and quick, making the start of my stay stress-free. The room was well-appointed, with comfortable furniture and a clean environment that ensured a restful night. The staff at breakfast were particularly welcoming, serving delicious food in a tidy dining area, which added to the overall positive experience. I enjoyed the spacious lobby, which offered cozy seating areas that were perfect for relaxing with a drink.

The breakfast area could benefit from more seating options.

I had a fabulous time visiting the Woodbury Commons outlet mall just a short drive from the hotel. There were so many stores to explore! The staff at the hotel were incredibly friendly and the room was clean and spacious, making for a comfortable stay with our dog.

For dads, it would be great if there were more outdoor space for kids to play.

Convenient Stay with Exceptional Service

I had an unexpected change in my plans, but the front desk came to the rescue, arranging a driver for me. The restaurant served delicious food, and my room was a cozy haven. For early travelers, it's great to note that they accommodated my early check-in seamlessly.